Professional Highlights
- •Delivered exceptional customer experiences using strong communication, high emotional intelligence, and upselling strategies to drive sales and foster loyalty.
- •Proven leadership and team management skills with integrity and accountability, capable of staff training and ensuring consistent, strong in-store performance.
- •Expertise in Flooring Knowledge & Product Familiarity combined with Visual Merchandising & Display Setup for practical customer guidance and premium store presentation.
- •Organized, disciplined, and detail-oriented approach ensures accuracy in estimates, orders, and professional POS Operation & Cash Handling.
- •Bilingual communication (English/A2 French), enabling clear, customer-focused interactions with a diverse clientele.